Jantzen Dad Sweater

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates (Canada)

Shipping charges for your order will be calculated and displayed at checkout. 

**Free shipping on orders over $200 (automatically applied at checkout)

In-store pickup

You can skip the shipping fees with free local pickup at

The Neighbourhood Vintage 391 Water St, Peterborough, ON, K9H 3L7

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 11-6 from Tuesday through Saturday and 12-4 on Sunday. Please have your order confirmation email with you when you come.

Online orders for in-store pickup must be picked up within eight (8) weeks from the date of purchase. A pickup reminder notification will be sent via email after one week. Orders not picked up after 8 weeks may be reprocessed and made available for sale in the shop.

International Shipping

Please email theneighbourhoodvintage@gmail.com to inquire about International shipping.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at theneighbourhoodvintage@gmail.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

ALL SALES FINAL.

Due to the secondhand nature of our vintage clothing, we do not offer returns or exchanges.

In the event that your order arrives not as described, please email us as soon as possible at theneighbourhoodvintage@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at theneighbourhoodvintage@gmail.com

Frequently Asked Questions

Q: The Neighbourhood Vintage is a ‘collective’; what does that mean?

A: The Neighbourhood Vintage is a ‘vintage clothing collective’ meaning that several vintage vendors sell under one roof. All vendor items are mixed within the shop and organized according to item type, to create a straightforward shopping experience for our customer. For example, all denim pants from all vendors are merchandised together and organized by size to make your vintage denim shopping easy! All items are tagged with each vendor’s branded tag, letting you know whose piece you’re checking out.

 

Q: Do you offer consignment services?

A: No, we do not.

 

Q: Do you buy vintage?

A: Yes, we will often purchase vintage clothing directly from folks. If you have some vintage clothing you’re keen to sell, get in touch via email to make an appointment to come into the shop with your items.

 

Q: Do you accept donations?

A: Sure! If you are looking to donate vintage clothing and want to be sure it will go to homes where your pieces are truly appreciated, you are welcome to drop your donations by the shop any day during open hours. Any donated items that we do not sell in-store will be donated to local charity shops whose dollars and efforts remain in our local community.

 

Q: Do you have clothing for men?

A: Yes! We do not typically separate items by gender, or label them for a specific gender. We prefer to leave that open-ended and up to the customer, as we are not here to tell anyone what they can and cannot wear. As we say, ‘if it fits, and you love it, it’s for you!’ We do aim to offer a balanced mix of clothing items that can appeal to all genders, meaning we stock plenty of skirts and dresses, but also a healthy range of t-shirts, sweatshirts, and button-ups.

 

Q: Do you carry larger sizes?

A: Yes! We specifically make it a point to look for and source clothing in larger sizes (L, XL, XXL) where possible. Stocking strictly vintage does limit our search at times, but it is important to us that folks in all bodies feel they can come into the shop to find something to try on. Expanding the top end of our size range is something we aim to continue to improve on.

 

Q: Where do you get your stuff?!

A: We get asked in-store all the time, and the annoying answer unfortunately is: EVERYWHERE! Our vendors are constantly hunting and searching anywhere and everywhere for great vintage pieces. Gems may be sourced from estate sales, thrift stores, personal collections, yard sales, textile wholesalers, auctions, personal buys, and so many more! We do all the endless sourcing and sifting to bring you the best.

 

 Q: Are the clothes cleaned & in good condition?

A: Yes! All pieces sold in-store and online have been laundered and checked thoroughly for condition. Stains are treated and any necessary repairs are made. Any flaws that remain are noted in the item listing or marked ‘As is’ on in-store tags to denote condition. Some flaws come with age and wear and can be expected with vintage garments. This may include minor holes, mild stains or discolouration, fading, etc.

 

 Q: How is pricing set for vintage clothing?

A: Pricing for vintage clothing is tricky. Older, rarer items typically have a higher price tag. Other factors that affect the price of a vintage clothing piece include brand, condition, fabric content, item type, age, trendiness (style), and size. Further, a vendor factors in their time, expertise, labour, and purchase costs for items when determining pricing. Things are worth what people will pay, and in vintage, as in any other retail sector, there are trends, so if a particular style or item in vintage clothing is popular, its value and therefore price, naturally increases with market demand.